• At Marshops, we aim to deliver your orders promptly and efficiently. Please read our shipping policy to understand how we handle your shipments.

  1. Processing Time
  All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

  2. Shipping Rates & Delivery Estimates
  Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates will also be provided at checkout. Typical delivery times are:

  Standard Shipping: 5-15 business days
  Expedited Shipping: 3-7 business days
  Please note that delivery delays can occasionally occur.

  3. Shipment Confirmation & Order Tracking
  You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

  4. Customs, Duties, and Taxes
  Marshops is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  5. Damages
  Marshops is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

  6. International Shipping Policy
  We currently do/do not ship outside [insert country]. If international shipping is available, please note that delivery times and shipping costs may vary based on destination and customs processes.

  7. Returns Policy
  Please review our Return Policy for detailed information on returning your item.

  8. Contact Us
  If you have any questions about our Shipping Policy, please contact us at:

  Email: support@marshops.com 

  Thank you for shopping with Marshops. We appreciate your business and are committed to providing excellent service.

At Marshops, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to ensure you have a hassle-free experience.

1. Returns
You have 30 days from the date of purchase to return an item. To be eligible for a return, your item must meet the following criteria:

Unused and in the same condition that you received it
In the original packaging
Accompanied by the receipt or proof of purchase
2. Return Process
To initiate a return, please follow these steps:

Contact us at support@marshops.com  to request a return authorization.
Provide your order number, the item(s) you wish to return, and the reason for the return.
Once your return is approved, we will provide you with instructions on how to send the item back to us.
3. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will process the refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

4. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Non-Returnable Items
The following items cannot be returned:

Gift cards
Downloadable software products
Some health and personal care items
6. Exchanges
If you need to exchange an item due to a defect or damage, please contact us at support@marshops.com . We will provide instructions on how to proceed with the exchange.

7. Contact Us
If you have any questions about our Return Policy, please contact us at:

Email: support@marshops.com 

Thank you for shopping with Marshops. We value your business and are committed to providing excellent customer service.